Welcome to Pimpea! This Refund Policy outlines your rights for refunds on purchases made through Pimpea, operated by [Your Company Name, e.g., Pimpea Inc.]. All transactions are final, but we offer limited refund options.
1. Eligibility for Refunds
Within 7 Days: Request a refund within 7 days of purchase for subscriptions ($5-$10/month) or paid content ($1-$5) if unsatisfied, provided no significant use (e.g., <50% video views).
Technical Issues: Refunds granted if Pimpea fails to deliver (e.g., inaccessible for 24+ hours) within 30 days, reported to [support@pimpea.com (mailto:support@pimpea.com)].
Fraud: Full refund if payment is unauthorized; contact us immediately.
2. Non-Refundable Items
No refunds after 7 days or if content is used extensively (e.g., >50% consumption).
Marketplace purchases (merch, services) follow seller policies, not Pimpea’s.
Free features or trials are non-refundable.
3. Refund Process
Request: Email [support@pimpea.com (mailto:support@pimpea.com)] with order number, reason, and date.
Review: We assess within 5-7 business days.
Approval: Refunds processed to original payment method within 10 days, minus fees (e.g., 5% processing).
Denial: Notified if ineligible; no further appeals.
4. Limitations
Refunds limited to purchase amount, max $100 per claim.
Not liable for bank delays or currency conversion losses.
No cash refunds; credit to account if payment method expires.
5. Governing Law
Governed by Puerto Rico and U.S. federal law. Disputes resolved in San Juan, PR courts.
6. Contact
Questions? Email [support@pimpea.com (mailto:support@pimpea.com)] or visit [pimpea.com/contact].
Acknowledgment By using Pimpea, you agree to this Refund Policy. ¡Thanks for pimping with us!
Comment reported successfully.
Post was successfully added to your timeline!
You have reached your limit of 5000 friends!
File size error: The file exceeds allowed the limit (92 MB) and can not be uploaded.
Your video is being processed, We’ll let you know when it's ready to view.
Unable to upload a file: This file type is not supported.
We have detected some adult content on the image you uploaded, therefore we have declined your upload process.
Share post on a group
Share to a page
Share to user
Your post was submitted, we will review your content soon.
To upload images, videos, and audio files, you have to upgrade to pro member. Upgrade To Pro
Edit Offer
Add tier
Delete your tier
Are you sure you want to delete this tier?
In order to sell your content and posts, start by creating a few packages. Monetization
Pay By Wallet
Add Package
Delete your address
Are you sure you want to delete this address?
Remove your monetization package
Are you sure you want to delete this package?
Unsubscribe
Are you sure you want to unsubscribe from this user? Keep in mind that you won't be able to view any of their monetized content.
Payment Alert
You are about to purchase the items, do you want to proceed?